Frequently asked questions

Yes. All installations under 100kW (and systems with an annual electricity output of less than 250MWh) are eligible for Small-scale Technology Certificates, or STCs for short. You’re eligible for STCs whether you’ve previously accessed a rebate or not. It’s also not means-tested and is accessible by everyone. The solar PV system or product you purchase in order to receive STCs must adhere to the Clean Energy Council (CEC) design and install guidelines, only use panels and inverters on the CEC approved list, comply with the relevant standards (like AS 4777), and be installed by a CEC accredited installer. JC Solar and Electrical meets all these requirements. In addition to STCs, your state may offer an additional rebate or program. These rebates differ between regions, so it’s worthwhile investigating what solar rebates apply in your area

The cells on monocrystalline (mono) and polycrystalline (poly) panels are formed by creating a large silicon ingot, which is then sliced up into cells and laid out across a panel. The difference between the two is in the method used to create the initial silicon ingot. Mono cells use a process that consumes more energy and only grows in a circular form, but the result is silicon of higher purity (hence higher efficiency) and a more uniform, darker finish, something many homeowners find appealing.

Polycrystalline cells require less energy and can be moulded into a square shape, which reduces wasted silicon when they’re sliced into wafers. They aren’t quite as efficient as monocrystalline cells and generally have a dark blue, non-uniform appearance. When it comes to choosing the right panels for you, neither monocrystalline or polycrystalline cells are a clear indicator of quality. That being said, most mono panels are more efficient than their equivalent poly counterparts. While this is not the only factor to keep in mind when determining the quality and efficiency of panel, it is well worth keeping in mind when making your panel purchase decision.

Aside from issues arising from your installation, studies have shown that the most likely fault you’ll have with your solar PV system will be with your inverter. This means that proven reliability is paramount if solar is a long term investment for you and your home and the most assured way you’ll get this is with a better inverter.

Reliability is not determined by your inverter warranty. Many customers have been stranded by manufacturers who had poorly designed inverters, the failures (and costs) of which they couldn’t support and so they soon disappeared from the solar market. Some manufacturers have even been known to offer extended warranties as a way of enticing a purchase, however, these are of no value to the homeowner when the manufacturer is no longer operating to honour them. Manufacturers who have been in the market for a long time (e.g. Fronius) have clearly demonstrated their products are reliable and have shown they will be there to support future warranty claims or issues.

Yes. Battery systems can work independently to solar power systems, so they can be added to any existing system. This method is called AC coupling, and it involves adding a battery and a battery inverter to your home’s existing solar power system. If you’re currently exporting a lot of power and have evening electricity consumption. You can cover this consumption with a battery. You should consider increasing the size of your solar PV system first depending on the site specific details (or as part of the battery upgrade)

Many people underestimate the production differences across the seasons. In most cases, you’ll produce three times more in December compared to June – a massive difference, and something you should be mindful of when reviewing performance and savings over the year. This difference can be even greater for east and west-facing installations and most severe in south-facing ones.

Frequently asked questions